Refund Policy

If you request a refund within 7 days of payment and have not used the service since that payment, we refund the payment in full.

"Use" means actually exercising the features of your paid plan — for example creating a persona, generating AI content (including previews), auto-publishing, AI comment replies, or uploading knowledge materials.

To request a refund, email support@threadmill.ai from your sign-up address.

Threadmill is a digital-content service that begins immediately upon payment. Once you start using it, the right of withdrawal is limited as permitted by applicable consumer-protection law (including Article 17(2) of the Korean E-Commerce Act). This is disclosed in advance on the pricing page and at checkout.

The same rule applies to automatic renewals: if you have not used the service during a renewed period, you may request a refund of that renewal within 7 days of the renewal charge.

Cancel anytime, 24/7, in one click from Dashboard → Settings → Plan — on the same screen where you subscribed, including outside business hours, on weekends and holidays.

Cancelling stops the next renewal charge. You keep full access until the end of the period you already paid for, then move to the free plan. Fees for a billing period in which you used the service are not refunded.

If publishing is unavailable for more than 72 consecutive hours due to causes on our side, we refund a prorated amount or extend your subscription.

Unavailability caused by Meta-side actions against your Threads account is not eligible.

Refunds are issued by Paddle (Merchant of Record) to your original payment method, typically within 5-10 business days of approval. Card reversals may take a few additional days depending on the issuer.

Refunds go to your original payment method only — never as service-only credits or points.

Refund requests: support@threadmill.ai

Nothing in this policy limits your statutory rights. Mandatory consumer-protection laws of your country of residence apply regardless of this policy.